For people migrating from the older Exchange servers they might need to update the username in their client. Outlook 2016 on both Mac and Windows will fairly reliably automatically configure itself for use with the Johns Hopkins mail system AS LONG AS THE CORRECT USER NAME IS USED.
Username for all (ex: password (ex: AddressĮxchange Activesync (preferred, when available) Instructions for Thunderbird (a good cross-platform client available on Linux) are here.Īuthentication is required for all protocols. Linux users should look for clients that work with Modern Authentication - clients that will open a webpage for authentication. This is the native connection type for Outlook, and is supported in many third-party tools like the Mail and Calendar tools that come with MacOS. Most users should use the native Exchange protocols for mail and calendar when connecting to Microsoft Exchange Online, just like they did before Summer 2019. If something isn’t working right, or you can’t find something, checking that your webmail is working correctly is a perfect first step. Webmail is a great diagnostic tool because it requires no client configuration and shows you directly, exactly what is on the mail server. The web client for your mailbox can be found in MyJH (under Messaging -> Outlook).
If you have a question, please contact and we’ll walk you through the process on a remote support session. You can simply delete your connection to the email server and re-add it as a new connection and things will be OK. In the past, it was possible to set up a supported client with the kind of authentication that is now depreciated. If you got to this page because you got an alert about Basic Authentication for Microsoft Exchange, but are confused because you’re already using a supported client, this information will help.
HOW TO Configure Evolution Mail Client for Linux.HOW TO Configure Thunderbird Mail Client (all desktop platforms).HOW TO Configure Mac and iOS Mail Client.Following these instructions could cause you to lose mail. If you found this page through a search and are from a different part of Johns Hopkins, you should refer to your local IT support staff for your correct information. Enable Use SSL, Use TLS and Default Account, if desired.This information is relevant for Whiting School of Engineering users only.Choosing a time value syncs the email on a set schedule.
Choosing Manual only syncs email when selected.Choosing Automatic syncs email whenever updates occur.Set the frequency of Sync Schedule Peak and Sync Schedule Off Peak. Schedule the peak week days for syncing and the Start Time and End Time for sync on selected days.If this setting is set to false, all e-mail is converted to plain text.Įnable to disallow screenshot to be taken on the device.Įnter the number of minutes between syncs. Specify whether e-mail synchronized to the device can be in HTML format. Specify the maximum attachment size in MB. Specify the size beyond which e-mail messages are truncated when they are synced to the devices.Įnter the email signature to be displayed on outgoing emails. Select the number of past days to sync on the device calendar.Įnable to allow calendars to sync with device.Įnable to allow contacts to sync with device.Įnable to allow tasks to sync with device. Select the number of days worth of past mail to sync with device. Select (if desired) an Identity Certificate from the drop-down if you require the end user to pass a certificate in order to connect to the Exchange ActiveSync, otherwise select None (default).įor more information needed to select a certificate for this payload, see Deploying Credentials profile. You can use the Lookup Values instead of creating individual profiles for each end user. The ActiveSync server can be any mail server that implements the ActiveSync protocol, such as IBM Notes Traveler, Novell Data Synchronizer, and Microsoft Exchange.Įnable to allow devices to ignore SSL errors for Agent processes.
Select Native Mail Client as the account type.Įnter a description for the mail account.Įnter the external URL of your company's ActiveSync server. Configure Exchange ActiveSync settings: Setting.Select the Exchange ActiveSync payload.Configure the profile's General settings.Select Device to deploy your profile to a device.